Warranty and service
Tenaz Power sells you the generator, installs it, starts it up and services it. The same team handles the warranty, with technicians across the country.
Service
- Installation and start-up, quoted for your site
- Preventive maintenance by hours (hour meter) or by calendar
- Breakdowns and spare parts
Warranty
Term2 years or 1,000 hours, whichever comes first
CoversManufacturing defects in the engine, alternator and control panel
Does not coverInstallation or repairs by third parties. Contaminated or off-spec fuel or oil. Missing the maintenance in the manual. Use above rated power. Damage from the grid, lightning, flooding, fire or impacts. Consumables: filters, oil, belts and battery.